Return/Refund Policy

Return

If you decide the product isn’t quite right, you have 30 days from the date of delivery to return your item. Holiday & promotional items do not apply.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

To ensure a successful return, please ensure tags and packaging are still intact and that the items are unworn, unwashed and undamaged. Items that are washed, marked, dirty, stained or have obviously been used will not be accepted.

Return Address: COR Surf - 5488 W McFadden Ave, Huntington Beach, CA 92649

If you have any issues, please email our customer service team -  customerservice@corsurf.com

Refund

Refunds will be issued in the form of the original payment. Refunds will be issued within 2 weeks of the completion of the return process. 

There are certain situations where only partial refunds are granted (if applicable). Any item not in its original condition, is damaged or missing parts for reasons not due to our error may not be refunded.

We’re committed to creating a better shipping experience from top to bottom. The return fee helps us offer fast and reduced shipping, reduces waste from “trial” customers and allows us to responsibly recycle or refurbish returned items. It’s always our goal to operation efficiently and pass those savings on to you.

Warranty

All COR Surf Products come with a limited lifetime warranty against manufacturing defects.

If your product fails we will repair or replace it at no charge. This warranty does not cover normal wear and tear, damage or rips caused by accident, improper care, maintenance, negligence or the natural break-down of colors and materials over extended time and use.

If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
To complete your return, we require a receipt or proof of purchase.

Exchanges (if applicable)

We only offer returns as this is a more user friendly solution overall and ensures you can get the right size, color and style faster than an exchange. Simply start the returns process at returns.corsurf.com. 

If you'd like a different item, you can make the new order as soon as you want by opting for a refund to the original payment method with a $5 restocking fee deducted. If you'd like to avoid that fee, you can opt for a gift card. You will receive your gift card code as soon as the return has been returned or processes. 

 

If you have any issues, please email our customer service team -  customerservice@corsurf.com